Blog
Digital Transformation
Microsoft Ignite – helping businesses get on with business.
Microsoft Ignite - helping businesses get on with business. The Microsoft Ignite digital event was held between 2 and 4 November 2021. This event was the second to be held this year. Over 100,000 attendees from all over the world were expected to attend the November...
Why is Digital Transformation harder for Midsize Businesses?
Why is Digital Transformation harder for Midsize Businesses? At first, many business owners thought the digital age was nothing more than a flash-in-the-pan fad. Years later, almost all had accepted that it was absolutely necessary to support real-world business...
What is the future scope of digital transformation?
What Is Digital Transformation? Digital transformation is the operational, cultural, and organisational change of a company’s ecosystem. This is achieved by using smart integrated technologies and processes across every level and function of the organisation in a...
Inspirational
Omni-channel vs Multi-channel. Is there a difference?
Omni-channel vs Mutli-channel. Is there a difference? The words multi-channel and omni-channel are often used interchangeably by experts and consultants alike, but is there a difference? We believe there is. Multi-channel refers to the fact that organisations...
Dynamics 365 & Power Platform
Marketing Automation is What Your Business Needs, Right Now
Marketing Automation is What Your Business Needs - Right Now $25 billion! If you are not part of this spend chances are your competition is! An April 2018 report from global research agency Forrester concluded: ‘As digital marketing complexity...
The Future of Field Service is Here
The Future of Field Service is Here Field service of the future is automated, autonomous and above all, connected. Actually, scratch that. That’s best-in-class field service of right now. In place of a call from a customer for servicing or repairs – an automatic,...
6 Ways Technology Can Supercharge Your Sales Process
6 Ways Technology Can Supercharge Your Sales Process Today’s marketplace is always on. And it’s always evolving. To keep up, leading-edge organisations are turning to technology. Why? Because technology drives market traction. Greater forecast accuracy, real-time...
AI & Data Analytics
Smart Talk: How artificial intelligence is reinventing customer service
Smart Talk: How artificial intelligence is reinventing customer service Today’s customers have high expectations. Hyerpersonalisation. Instant responses to queries. Omnichannel access. Intuitive interfaces. Immersive experiences. The companies that get it right reap...
Thought Leadership
Sales Managers: Do these 6 things in 2018
Sales Managers: Do these 6 things in 2018 Staying ahead of the competition is a must. Here's six things you need to be doing as a sales manager in 2018: 1. Get real-time data to make better decisions Gut-feel and experience are essential guiders of decisions in sales...
Sales Productivity: Buzzword or Revenue Killer
Sales Productivity: Buzzword or Revenue Killer Selling is competitive as ever. Many companies are feeling the pressure. If you don’t want to get left behind, there’s one number you need to focus on: 22. Pace Productivity Inc. has spent decades tracking...
Navy SEALs. Combat Leadership. And The Ongoing Campaign For Your Customer’s Heart.
Navy SEALs. Combat Leadership. And The Ongoing Campaign For Your Customers Heart. If you heard Navy SEALs on 947 Breakfast Xpress, 702 Money, or Cliff Central in the past few weeks, you'll know that Jocko Willink and Leif Babin were in South Africa to talk about...