Digital Transformation

Are you delivering a connected customer experience?

Are you delivering a connected customer experience?

Customer Engagement TrendsThe customer is the centre of every successful business, and digital technology allows you to interact with them in more ways than ever before. It is also important to remember that customers expect more as well. A lot more. Create a bad...

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Inspirational

Introducing Talhah Jeewa

Introducing Talhah Jeewa

Introducing Talhah Jeewa: Senior Solution Sales Professional at The CRM Team# IT Software, Sales, Sales Professional, Dynamics 365, Power Platform Meet Talhah, a young, passionate individual hailing from the vibrant city of Johannesburg, South Africa. Born with an...

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Introducing Paul Mulder

Introducing Paul Mulder

Introducing Paul Mulder: Senior Solution Sales Professional at The CRM Team# IT Software, Sales, Sales Professional, AI, Technology EnthusiastMeet Paul Mulder, a seasoned sales professional with a passion for technology, outdoor activities, and making a positive...

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Microsoft Envision South Africa 2022

Microsoft Envision South Africa 2022

Microsoft Envision South Africa 2022 Microsoft Envision South Africa 2022 was no ordinary event! It was a terrific opportunity for Microsoft Partners and customers to get a first look at new features, enhancements, and innovations to transform your business into a...

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Dynamics 365 & Power Platform

The Five-Minute Guide to  Dynamics 365 Marketing

The Five-Minute Guide to Dynamics 365 Marketing

The Five-Minute Guide to Dynamics 365 Marketing Did you know the average consumer attention span is eight seconds? Research has shown that the average attention span has shrunk by nearly 25 percent between the years 2000 to 2015. Then, doesn't it then make sense to...

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Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases Businesses constantly face new challenges and the pace keeps increasing. As priorities change and new opportunities emerge, the future of every business depends on how well it can empower its teams to adapt and innovate....

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AI & Data Analytics

Customer Data Platform Growth Continues To Boom

Customer Data Platform Growth Continues To Boom

Customer Data Platform Growth Continues To Boom Customer Data Platforms (CDPs) - The CDP market is booming, and it won't slow down any time soon. Customers are demanding more personalised interactions with brands, and brands who fail to meet these demands will likely...

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Customer Data Platform

Customer Data Platform

Transformation to Value: Customer Data Platform Marketing that lacks real-time data and client consent are referred to as Tone Deaf SPAM, and it is not only annoying but also unlawful under GDPR and POPIA regulations. I fell in love with customer data platforms (CDP)...

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Customer Insights and why you need them

Customer Insights and why you need them

Customer Insights and why you need them In the competitive world of business today, customers expect a lot from businesses. Not only do they demand high-quality goods and services but they want high-quality experiences to accompany them. Customer insights are the...

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Thought Leadership

How to be a customer-centric company

How to be a customer-centric company

How to be a customer-centric company In the simplest terms, customer centricity is about listening to and learning from your customers. It’s about leveraging the information and knowledge you have about your customers to guide your business in a way that is resonant...

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Bill Gates and Chewbacca Believe In The Magic of Software

Bill Gates and Chewbacca Believe In The Magic of Software

Bill Gates and Chewbacca Believe In The Magic of SoftwareIt was a Friday. The 27th of June 2008 to be exact. Bill Gates said, "10100011000" to everyone at Microsoft. That's "Bye" in binary for all the non-techies among you. It was his last day as CEO at Microsoft, and...

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