Digital Transformation

Customer Engagement Trends

Customer Engagement Trends

Customer Engagement TrendsBrands are built on the success of their customer service. Instead of it being a responsive measure to deal with complaints, companies are learning to take personalised, empathetic customer care right to the heart of everything they do. This...

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Top ecommerce trends for 2023

Top ecommerce trends for 2023

Top ecommerce trends for 2023ECommerce is one of the most rapidly evolving industries in the world. In order to remain relevant and competitive, businesses must stay up to date with the latest eCommerce trends as well as the ever-changing expectations of their...

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10 Tech Trends to Expect in 2023

10 Tech Trends to Expect in 2023

 10 Tech Trends to Expect in 2023With the pandemic accelerating digital transformation, 2022 was hit hard by the digital revolution. Technology is enabling more people than ever to stay connected both personally and professionally, putting pressure on the global...

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Inspirational

Breaking The Barriers with The Powerhouse

Breaking The Barriers with The Powerhouse

Breaking The Barriers with The Powerhouse # Head of Marketing, Career, Women in IT, Women EmpowermentIn the realm of professional success, there are few stories as inspiring as that of Kubeshni Govender (Kesh), the dynamic Head of Marketing at The CRM Team. Kesh's...

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Dynamics 365 & Power Platform

Introducing Microsoft Dynamics 365 Copilot

Introducing Microsoft Dynamics 365 Copilot

Revolutionizing Business Processes with Next-Gen AI: Introducing Microsoft Dynamics 365 Copilot# Dynamics 365, Microsoft D365, Dynamics CRM, Next-gen AI, Microsoft Dynamics 365 Copilot, AI-powered business processesMicrosoft Dynamics 365 Copilot: A Game-Changer in CRM...

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AI & Data Analytics

Get ready to revolutionise sales, marketing and CX with AI

Get ready to revolutionise sales, marketing and CX with AI

Get ready to revolutionise sales, marketing and CX with AI# sales, marketing , AI, CX, ChatGPT, MicrosoftThere’s no holding back the tide of next-generation AI, and organisations need to start embracing it to stay ahead of the competition and meet consumer...

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Artificial Intelligence (AI): 6 trends to watch for in 2023

Artificial Intelligence (AI): 6 trends to watch for in 2023

Artificial Intelligence (AI): 6 trends to watch for in 2023In 2023, some fascinating artificial intelligence trends may be able to show tangible growth, according to artificial intelligence trendsetters.   IoT and AI will lead to more advanced devices 2022 was a...

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Thought Leadership

A day in the life of a Delivery Manager

A day in the life of a Delivery Manager

A day in the life of a Delivery ManagerA Delivery Manager in a company oversees the product delivery process for clients and developers.   A Delivery Manager's essential duties are ensuring accuracy and timeliness, coordinating the developers, managing budgets and...

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Teamed up for Success – IAMCP South Africa

Teamed up for Success – IAMCP South Africa

Teamed up for Success-  IAMCP South Africa The International Association of Microsoft Channel Partners (IAMCP) is a high trust community that bring Microsoft partners together. The IAMCP is dedicated to help Microsoft partners grow and broader their business...

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Hybrid Work Environment: Challenges and Advantages

Hybrid Work Environment: Challenges and Advantages

Hybrid Work Environment: Challenges and Advantages What exactly is a hybrid workplace? People perceive and apply hybrid working models in many ways. However, there is one unifying principle that underpins hybrid work: flexibility. Hybrid systems are inherently more...

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