Blog

Our Blog about Dynamics 365

Gartner: Microsoft a Visionary in Field Service

Gartner: Microsoft a Visionary in Field Service It’s only been two years. After entering the Field Service market in 2015, through the acquisition of FieldOne Systems, Microsoft has made rapid progress. Gartner’s latest Magic Quadrant (for Field Service Management)...

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Why our customers chose Dynamics 365 over Salesforce

Why our customers chose Dynamics 365 over Salesforce.com In our post, Microsoft Overtakes Salesforce.com, we shared an important market shift: Global analyst Forrester placed Microsoft ahead of Salesforce.com for the first time. This is hugely significant. To...

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How to Enable an Extended Sales Team

How to Enable an Extended Sales Team There are real opportunities out there. Make the most of them. Sounds like strange advice in the current market, doesn’t it? It shouldn’t. When times get tough, many make the mistake of losing confidence. They focus inwardly,...

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Microsoft Overtakes Salesforce.com – Forrester

Microsoft Overtakes Salesforce.com They’ve led for decades. But things are now fading for Salesforce.com. In the recent Forrester Wave report Microsoft is ahead in Salesforce.com’s traditional stronghold: sales software[1]. This is a big coup for Microsoft who have...

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Recession Roadmap: Driving Sales in Tough Times

Recession Roadmap: Driving Sales in Tough Times The hard truth? South Africa is in a recession – something we saw coming last year. It doesn’t take an economist to see that we’re in a tough spot. The shops are empty. People – and businesses – are under huge pressure....

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Sales Productivity: Buzzword or Revenue Killer

Sales Productivity: Buzzword or Revenue Killer Selling is competitive as ever.   Many companies are feeling the pressure. If you don’t want to get left behind, there’s one number you need to focus on: 22. Fig 1. Typical Sales Rep % of Weekly Hours[1]. [1]...

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Why Always Saying “Yes” is Killing Your Business

Why Always Saying “Yes” is Killing Your Business Selling is tough. You’re faced with the constant pressure of winning deals in a world saturated with competition. So, the idea of disqualifying a lead probably makes you apprehensive. A lead is a lead, right? Whether it...

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How to Avoid the Dire Consequences of a Missed Sales Target

How to Avoid the Dire Consequences of a Missed Sales Target The day has arrived. You’re about to report your numbers to the board. And you know you’ve missed your sales target. You’ve either over committed and under delivered. Or under committed and over delivered....

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Sales Managers: Do these 6 things in 2017

Sales Managers: Do these 6 things in 2017   Staying ahead of the competition is a must. Here's six things you need to be doing as a sales manager in 2017: 1. Get real-time data to make better decisions   Gut-feel and experience are essential guiders of...

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Where’s my CRM button gone?

Where's my CRM button gone? If you logged into your office portal this morning you may have been surprised. The CRM button wasn’t there! Instead, I was presented with this: In case you missed it, Dynamics CRM is no more. ‘What?!?’ you may say. But don’t worry....

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Dynamics 365 is here

Dynamics 365 is here [youtube https://www.youtube.com/watch?v=Z7cq-EuAyps&w=560&h=315] And it’s arrived just in time. ‘We now live in a digitally transformed world.’   Customers are becoming more demanding. In the 70s/80s, great product was the...

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Users are Key

Users are Key 150 billion dollars. Wasted. In one year. That's how much companies around the world threw away on IT projects. We're talking ZERO return on their hefty investments. But it doesn't have to be this way. There's a secret that all successful companies know:...

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Digital Transformation – Everything’s Changing

Digital Transformation - Everything's Changing evin’s face went white! He just realized he’d left his phone in the taxi. An older man at the bar was confused. ‘Is it insured?’ ‘Yes’ he replied. ‘Then why’s it a big deal?’ When people get more...

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5 reasons why Agile is better than Waterfall

5 reasons why Agile is better than Waterfall Waterfall methodology used to be the way all IT deployments were done. It worked, was reliable and suited IT professionals. But then the Agile revolution happened. In a changing world, speed and the agility now matter to...

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The CRM Academy South Africa was a success!

The CRM Academy South Africa was a success! The CRM Team ran the inaugural Microsoft South Africa CRM Academy in 2016. Microsoft runs academies like this one all over the world, with the aim of equipping young people with the skills needed to become IT...

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Delivering projects on time, on budget, at a profit.

Delivering projects on time, on budget, at a profit. Professional Service Automation. 1.5 trillion USD! In 2012 that was what the Professional Service industry was worth in just the US alone. It’s a huge industry that’s dependant on a company’s...

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4 Reasons Why Microsoft’s Becoming Cool Again

4 Reasons Why Microsoft's Becoming Cool Again During the 1980s Microsoft dominated the business world. In that era, being loved or hated didn’t matter much because it was all about winning. And Microsoft was a winning machine.     But something happened in...

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What is the Minimum Viable Product?

What is the Minimum Viable Product? Minimum Viable Product (MVP) is a commonly misunderstood term. This video is adapted from Crisp's blog by Henrik Kniberg explaining his, now famous, MVP drawing. His drawing shows up all over the place, in articles and...

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Recession is looming: Get your sales team battle-ready

Recession is looming: Get your sales team battle-ready Recession is looming. The US and UK are both positioned for one. China is rapidly devaluing the Yuan. Here in South Africa, the economy is already contracting. Don't let this take your sales team by...

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Dynamics 365 – Is there substance to the hype?

Dynamics 365 - Is there substance to the hype? There’s been a lot of buzz around Dynamics 365. At their recent world conference, it was Microsoft’s big announcement. And it marks their latest move towards cloud-only computing. Is it just good marketing? Or is it...

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10 Reasons Why We Use Dynamics 365 on the Microsoft Cloud

10 Reasons Why We Use Dynamics 365 on the Microsoft Cloud Here’s ten reasons why we've chosen to go with Microsoft Dynamics 365 on the Microsoft Cloud:   1. Higher Security The level of data-security that Microsoft provide is far higher than many companies can...

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