The CRM Team welcomes changes to the Microsoft Cloud Partner Program

The CRM Team welcomes changes to the Microsoft Cloud Partner Program

The CRM Team welcomes changes to the Microsoft Cloud Partner Program

Microsoft continues to evolve its partner program and will be rolling out a new Microsoft Cloud Partner Program. This change reflects the vast transition of business operations to the cloud, and Microsoft plans to support its partners in the future.

Microsoft is terminating its Silver and Gold competencies, achievements that partners could earn to help differentiate their businesses to customers beyond a baseline partner network membership status.

The CRM Team Head of Delivery Operations Bertha Musanhu says Microsoft is simplifying its partner programs with solutions partner designations, anchored on the Microsoft Cloud in six solution areas aligned to how Microsoft goes to market.

“By attaining these designations, you can demonstrate your organisation’s capabilities in delivering customer success in the solution areas. That’s valuable for you, because it’s where we see customer demand, and where the opportunity is for partners to scale to meet customer needs,” she explains.

The Microsoft Cloud Partner Program will be open to Microsoft’s current partners including managed services providers, resellers, systems integrators, independent software vendors (ISVs) and device partners.

However, Microsoft is changing the way it categorises its partners to signal their cloud capabilities and experience. Microsoft will have six solution areas that partners can specialise in. Solutions Partner is the first new partner qualifying level.

The new partner program opens the opportunity to grow and develop as a Microsoft Partner. This model provides two qualifying levels: solutions partner and specialist/expert. The partner designations will be aligned to the six Microsoft Cloud solution areas including:

  • Data & AI (Azure)
  • Infrastructure (Azure)
  • Digital & App Innovation (Azure)
  • Business Applications
  • Modern Work
  • Security

Musanhu says a new partner capability score will rank partners’ performance and technical skills based on their certifications, new customers, successful implementations and overall growth.

“Microsoft’s new program will be mainly focused on several different areas: Azure data and AI, Azure infrastructure, Azure digital and app innovation, business applications, modern work, and security,” she concludes.

Microsoft continues to invest its partner ecosystem and continues to grow its Azure cloud offerings. These changes to the partner program certainly reflect their cloud-first approach. The new program introduces three levels of competency for partners who demonstrate expertise in the various Azure offerings. This partner status will solidify their authority as Microsoft experts.

 

Bertha Musanhu – Head of Delivery Operations

Bertha has been with The CRM Team for 5 years overseeing Delivery Operations, she is a Prosci Certified Change Management Practitioner, a Microsoft Dynamics 365 Marketing Functional Consultant Associate and she holds a BCOM in Marketing Degree. She is currently busy with an Advanced Project Management Certification and is equipped to deliver projects using Agile Principles. Her Favorite workplace Moto is  “When our Customers Win, We win! ”

Become an IAMCP Member

Don’t miss more articles by The CRM Team

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live   On the 4th May, we launched a survey on the state of digital technology adoptionin South Africa   The CRM Team partnered with ITWeb to conduct a survey on the state of digital technology adoption in South Africa....

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases Businesses constantly face new challenges and the pace keeps increasing. As priorities change and new opportunities emerge, the future of every business depends on how well it can empower its teams to adapt and innovate....

Teamed up for Success – IAMCP South Africa

Teamed up for Success – IAMCP South Africa

Teamed up for Success-  IAMCP South Africa

The International Association of Microsoft Channel Partners (IAMCP) is a high trust community that bring Microsoft partners together. The IAMCP is dedicated to help Microsoft partners grow and broader their business opportunities through partnering with other IAMCP members.

To effectively serve customers in today’s demanding business environment, partners must build strong complementary partnerships.

At The CRM Team we are passionate about how digital transformation is shaping the world and our aim is to help businesses innovate and continue to expand.

We are proud to be part of the IAMCP South Africa board and strongly believe that by partnering with other like-minded IAMCP members we will continue to be innovative and collaborative within our sectors.

Why join IAMCP?

  • Develop business partnerships and opportunities.

IAMCP encourages its members to work together. A network of Microsoft partners, each specializing in a certain expertise, allows to create value that would otherwise be impossible to generate.

  • IAMCP serves as a voice for Microsoft partners, providing valuable feedback on how they collaborate.

Benefits for South African partners joining IAMCP?

  • Leveraging each other skills sets and strengths
  • Partner 2 Partner opportunities
  • Discover how to best navigate the Microsoft eco-system
  • And more…

Become an IAMCP Member

With an IAMCP chapter membership, you can be a part of that change all while fostering the important personal and business relationships that lead to mutual growth.

IAMCP offers three types of membership. For the details of these membership types and the pricing information, read the IAMCP FAQ or reach out to your local chapter.

 

Bianca Kruger – Marketing Manager

Bianca Kruger is the Marketing Manager at The CRM Team, with responsibility for marketing programs, brand management, strategic marketing campaigns that drive business objectives. Bianca has over 10 years of experience in B2B and B2C marketing and holds a qualification in Business Management.

Innovative, Dynamic, and Passionate is what best describes Bianca.

Become an IAMCP Member

Don’t miss more articles by The CRM Team

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live   On the 4th May, we launched a survey on the state of digital technology adoptionin South Africa   The CRM Team partnered with ITWeb to conduct a survey on the state of digital technology adoption in South Africa....

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases Businesses constantly face new challenges and the pace keeps increasing. As priorities change and new opportunities emerge, the future of every business depends on how well it can empower its teams to adapt and innovate....

Customer Data Platform

Customer Data Platform

Transformation to Value: Customer Data Platform

Marketing that lacks real-time data and client consent are referred to as Tone Deaf SPAM, and it is not only annoying but also unlawful under GDPR and POPIA regulations. I fell in love with customer data platforms (CDP) and Next Best Action software back in 2012, when I first met Dr. Shuki Idan, he lead the SAP product group called RTOM (real-time offer management). This was a SAP product that leveraged the power of HANA and was revolutionary at the time! 

The issue we had with RTOM and later SAS IMM was that it was pretty useless without data, and while it could influence customer behavior in real-time, lowering the cost of customer acquisition and increasing the profitability of each customer interaction with the next best actions, the business case was harmed by the cost and time required to set up a data warehouse. These great applications could have been deployed in weeks, but the underlying data warehouse need would take months, if not years, to fulfill. Completion did not always imply success since the business did not trust the data. 

Then… 

The door slams open, and Microsoft’s Customer Experience Platform with Dynamics Customer Insights steps in (CI). (Imagine a scene from a cowboy film…) “Dynamics 365 Customer Insights enables businesses to combine all of their B2C and B2B customer data in real-time to provide AI-powered insights, resulting in a single view of the customer.” Marketers can use interactive reports to enhance their customers’ experiences, and AI-powered insights can help foresee customers ’ demands faster. “Dynamics 365 Customer Insights serves both technical and non-technical users seamlessly, whether it’s through a visual UI/drag and drop interface for marketers or advanced analytics for data scientists.”  Microsoft was recently named a leader in the IDC MarketScape for Worldwide Customer Data Platforms.

The IDC MarketScape said, “Consider Microsoft if you are looking for user-friendly AI/ML modeling capabilities that do not require marketers (and other LOB users) to be data scientists.” The report also noted, “Microsoft’s CDP segments are created through automated discovery powered by AI, API configuration, and visual UI/drag and drop interface for markets and through analytic/SQL queries for data scientists. Segments are updated based on a variety of factors such as streaming web session data, geolocation, and dynamic modeling and based on batch data updates.” 

What is it about Customer Insights that makes it so unique? 

1. The manner in which you ingest data using power query connectors and a common data model, which takes days or weeks rather than months or years. Power query connectors are predefined integration points for over 500 apps, and as you may be aware, integration takes time, which costs money.

2. How you unify data using AI-enabled MAP, MATCH, and MERGE (or M3 as we’ve labelled it) functionality.

3. The way you enrich the data through sources like Microsoft and other partners to gain insight to brand affinity and other interests.

4. How you use built-in AI and analytics to predict customer needs:

a. Predict customer lifetime value, transactional churn, and subscription churn using prebuilt AI models.

b. With product suggestions, use prebuilt AI models to swiftly uncover cross-sell and upsell possibilities.

c. Make your own audience segmentation or use AI-driven suggestions.

d. Use industry standards to establish key performance indicators (KPIs) or create your own bespoke KPIs.

e. Use Microsoft Power BI and Azure Synapse Analytics, a big-data-analytics service, to combine customer data with financial, operational, and unstructured Internet of Things (IoT) data.

5. How you use AI-powered insights to drive meaningful actions:

a. Intelligently orchestrate personalized journeys across destinations including marketing automation, advertising, and customer engagement platforms from Microsoft and other providers.

b. Surface up-to-date customer data and insights in the Microsoft apps that your employees use every day, like Microsoft 365 and Dynamics 365 Marketing, Sales, and Customer Service.

c. Create smart, responsive, low-code bespoke apps from your customer data with Microsoft Power Apps.

6. How advanced CDP capabilities may help you personalize B2B interactions:

a. Shorten sales cycles by obtaining unified account profiles that provide actions and insights on an aggregated or individual basis.

b. Improve lead accuracy and quality by leveraging third-party enrichment sources to enrich account data from industry-leading data suppliers like Leadspace and Dun & Bradstreet.

c. Increase account retention by detecting at-risk accounts with prebuilt, customizable AI churn prediction models.

d. Use LinkedIn to boost your account-based marketing (ABM).

Last but not least…

7. The way you build customer trust on a consent-enabled CDP:

a. Enhance customer experiences in a cookie-less future to respect consumer consent and privacy without requiring any additional workflows or understanding where and how consent data is collected and managed.

b. Harmonize consent across business workflows. Count on a flexible customer data platform (CDP) with always up-to-date consent data refreshed automatically, using connections to the consent data mastering service.

c. Stay compliant with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) by utilizing data governance capabilities enabled by Azure Purview Preview.

The more I wrote this article the more it felt like 10 things I love about you…

All of these capabilities are built on top of industry-specific data models, such as Microsoft Cloud for Financial Services’ Unified Customer Profile.  By enabling Dynamics Customer Insights, we’ve been able to unleash incredible returns for our customers – give us the chance to do the same for you! 

Wynand Roos- Managing Director, The CRM Team

Wynand is the co-founder and Managing Director of The CRM Team and has been an expert in CRM for the past fifteen years. While working for Microsoft, he was responsible for building the Dynamics CRM market and partner channel, from version 1.2 of the software. Today, he is used by Microsoft Corp. to train their sales team across the world and has extensive experience in creating developing CRM solutions using the Dynamics 365 platform.

Transform your business

Don’t miss more articles by The CRM Team

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live   On the 4th May, we launched a survey on the state of digital technology adoptionin South Africa   The CRM Team partnered with ITWeb to conduct a survey on the state of digital technology adoption in South Africa....

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases Businesses constantly face new challenges and the pace keeps increasing. As priorities change and new opportunities emerge, the future of every business depends on how well it can empower its teams to adapt and innovate....

Hybrid Work Environment: Challenges and Advantages

Hybrid Work Environment: Challenges and Advantages

Hybrid Work Environment:
Challenges and Advantages

What exactly is a hybrid workplace?

People perceive and apply hybrid working models in many ways. However, there is one unifying principle that underpins hybrid work: flexibility. Hybrid systems are inherently more adaptable than more uniform, inflexible models that require employees to work wholly or primarily in the same central place.

Workers in a hybrid work style have more flexibility to complete tasks when they are most efficient. Effective hybrid working involves the updating of formal flexible working rules, as well as the recognition that a one-size-fits-all strategy rarely actually suits anyone.

COVID-19 has led in significant changes in the way people work and wish to interact in the workplace during the last two years, and these changes are still ongoing.

The current difficulty for companies and employees is determining the optimum combination of in-person and remote work to fulfil the demands of a diverse collection of stakeholders.

 

Advantages of hybrid work

Hybrid employment has given some people new career options, greater family time, and the ability to choose whether to commute. However, they are not the only advantages.

 

  1. Improvements in individual performance

Employees have diverse work habits and perform better in different environments; hybrid work allows employees to take advantage of this.

  1. Hybrid work is a technique for retaining talent

Build-in flexibility may be a retention driver in the same way that the hybrid work choice enhances the talent pool.

  1. It boosts productivity

A hybrid approach can provide flexibility and allow individuals to work to their strengths, increasing productivity. Teams may achieve a healthy mix of creativity and cooperation by promoting a culture that considers remote work as a beneficial option to completing deep-focus activities in the office. Employees who want solitude and quiet to concentrate or who flourish in an office environment might be offered the option of working where and when they are most productive.

  1. It boosts mental health

According to Microsoft statistics, one in every five global survey respondents believes their company is unconcerned about their work-life balance. While work and life are rarely perfectly balanced, work-life fit is an essential component of any healthy working environment.

 

Challenges of Hybrid work

  1. Despite all the talk about the great return to the office, the truth is that most organizations will continue to function remotely, at least in some degree, for the near future. This new reality of a completely scattered workforce jeopardizes one of the most crucial Agile principles: collaboration.

 

  1. Keeping organizational agility

Understanding how and where the existing workforce is deployed, as well as ensuring that those employees are informed on objectives and goals, will be required.

Hybrid work has mostly influenced how Agile ceremonies operate. Many teams’ communication and collaboration might be hampered when not all the people in the room are present. Estimating and Retrospective Sessions are two of the most effective ceremonies for keeping your team on track during a project.

 

As a leader, you want to foster a hybrid work environment that is collaborative, efficient, and encourages team members to perform to their full potential. There are several approaches to achieve this aim in today’s ever-changing economic landscape.

When thoughtfully and strategically organized, the hybrid work model can propel your organization to new heights of productivity. Previously, the hybrid model was seen as an alternate work style. However, as more employees want flexibility, it will become increasingly widespread. Companies must address the requirements of their employees or risk losing talent to competitors.

 

Roehan Manders – Head of Delivery

Roehan completed a B.Com Entrepreneurship & Business Management at North-West University (awarded with Cum Laude) he is also a certified Scrum Master. After developing and running his own marketing website business, he successfully sold the business and became a business adviser, analyst, and high-income private banker. Roehan then used these skills to transition into project management where he trained in SCRUM and Agile methodology.

Transform your business

Don’t miss more articles by The CRM Team

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live   On the 4th May, we launched a survey on the state of digital technology adoptionin South Africa   The CRM Team partnered with ITWeb to conduct a survey on the state of digital technology adoption in South Africa....

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases Businesses constantly face new challenges and the pace keeps increasing. As priorities change and new opportunities emerge, the future of every business depends on how well it can empower its teams to adapt and innovate....

Microsoft Ignite – helping businesses get on with business.

Microsoft Ignite – helping businesses get on with business.

Microsoft Ignite – helping businesses get on with business.

The Microsoft Ignite digital event was held between 2 and 4 November 2021. This event was the second to be held this year. Over 100,000 attendees from all over the world were expected to attend the November 2021 Microsoft Ignite event.

 

Microsoft showed up with many of its heavyweights to present the company’s newest services offerings. Here are a few new services that Microsoft either has already implemented or will implement soon.

 

Industry-specific cloud services.

 

The company also announced some industry-specific services. One of these is the Microsoft Cloud for Manufacturing. Some smart factories can generate 1 petabyte of data each day. This data can be precious if harnessed correctly. Still, most companies use less than 1 percent of their data to generate new services or business models.

 

The Microsoft Cloud for Manufacturing connects the intelligent, integrated cloud, and edge capabilities of the Microsoft stack to essential manufacturing processes. It connects your staff, assets, workflow, and business processes to enable you to build a more robust manufacturing business.

 

Another industry-specific offering announced by Microsoft is the Microsoft Cloud for Financial Services. The Microsoft Cloud for Financial Services incorporates Microsoft Azure, Microsoft 365, Microsoft Dynamics 365, and Microsoft Power Platform with unique features designed to support the financial services industry.

 

According to Microsoft, the Microsoft Cloud for Financial Services “was also designed for even the most complex control frameworks and regulatory requirements facing the industry, with [their] multi-layered security, comprehensive compliance, and trust commitments build-in”.

 

Microsoft Cloud for Financial Services aims to enhance customer and employee experiences, combat financial crimes, and manage security and compliance.

 

Microsoft also released the Microsoft Cloud for Nonprofit. This tool is built for roles unique to the nonprofit sector like fundraisers, program managers, and volunteer managers. Microsoft Cloud for Nonprofit assists role players to better engage with supporters, manage data, and design and deliver programs.

 

Microsoft Cloud for Sustainability assists organizations pursue and achieve their sustainability goals. The tool enables organizations to record, report, and reduce their carbon emissions.

 

Microsoft Cloud for Healthcare also received new updates that will enhance patient experiences, frontline worker collaboration, and care coordination.

 

New features for Microsoft Dynamics 365.

Dynamics 365 also received new features to assist businesses and their employees in navigating the new hybrid world. These features revolve around enhancing connectivity and streamlining communication and collaboration.

Collaborative apps for Microsoft Dynamics 365, Power Platform, Office 365, and Teams.

Updates to Dynamics 365 that are currently in preview will allow organizations to “operate as one business, everywhere.” Dynamics 365 and teams promote accessibility to business data. That means relevant information gets to the persons who need it most in order to make informed business decisions.

 

These new features give sales teams access to experts in your organization. This will allow your sales team to build informed proposals that address your customers’ needs. Sales teams can invite anyone in your company to collaborate with them via a Teams chat or channel. They could also make use of the “chat now” pop-up feature in Dynamics 365 or use the inbound/outbound digital voice feature.

 

The new collaborative features encourage real-time engagement. Collaborators can see who is working on a project with them. The Dynamics 365 apps also make it easy for individuals to contact those who are collaborating with them. These communication options include calls, chats, and scheduling meetings.

 

Microsoft Customer Experience Platform.

The Microsoft Customer Experience Platform allows your business to harness your customer data to create more personalized customer journeys. “With a deep understanding of customers and rich, out-of-the-box insights, organizations can now understand and predict intent to deliver the right content on the right channel and I the right moment.”

 

The Consent-enabled Customer Data Platform (CDP) (currently in preview) permits your chief data officer to use consent data in the consumer platform. This can help your business construct complete customer profiles while protecting their data.

 

The business-to-business CDP merges customer data from various sources. This includes CRM tools, email, websites, social networks, partner systems, and even point-of-sales.

 

In addition to this, AI content creation features automatically generate content snippers that can be used as the starting point for customer emails. This simplifies segment creation and enhances targeting to specific audiences.

 

Microsoft Dynamics Supply Chain Management.

 

Microsoft Dynamics 365 Supply Chain Management can help you to “predict demand shifts, supply constraints, and equipment downtime by eliminating siloed Manufacturing Execution Systems (MES) to improve visibility of the production floor”.

 

More than that, Microsoft has added a priority-based feature (in preview) to the planning optimization engine in Dynamics 365 Supply Chain management. This helps to avoid out-of-stock situations. This feature automatically calculates which high-demand stock needs to be replenished based on outstanding orders, current stock levels, and projected inventory. This automation can streamline a company’s supply chain management processes.

 

Microsoft Dynamics 365 Customer Service voice channel.

Customer service solutions revealed during the Microsoft Ignite event include the Microsoft Dynamics 365 Customer Service voice channel. According to Microsoft, “this addition to the existing omnichannel capabilities leverages the power of Microsoft Teams to bring traditional Contact Centre as a Service (CCaaS), Unified Communications as a Service (UCaaS), and Customer Engagement Center (CEC) under a single, integrated customer service Software as a Service (SaaS) solution with Dynamics 365 Customer Service”.

 

The Microsoft Ignite event revealed a smorgasbord of exciting new features that encourage more effective and efficient collaboration and business processes, helping your business get on with its business.

Transform your business

Don’t miss more articles by The CRM Team

 

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live   On the 4th May, we launched a survey on the state of digital technology adoptionin South Africa   The CRM Team partnered with ITWeb to conduct a survey on the state of digital technology adoption in South Africa....

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases Businesses constantly face new challenges and the pace keeps increasing. As priorities change and new opportunities emerge, the future of every business depends on how well it can empower its teams to adapt and innovate....

Why Azure and Dynamics 365 are a perfect fit

Why Azure and Dynamics 365 are a perfect fit

When you use Dynamics 365 in conjunction with Azure, you gain access to a number of benefits. These benefits can help streamline your business activities and improve our customer experience, bringing you an attractive return on your investment.

 

Flexibility.

There are three options to choose from in terms of hosting and accessing your software. Hosting Dynamics 365 on Azure means you don’t own the software; instead, you are using a service. Because you don’t need to purchase the software, you also won’t need to install it on individual devices since the program and everything related to it (including your data) are stored online.

 

One of the main benefits of using Dynamics 365 with Azure is that the software is hosted on Microsoft’s servers. There is no need for you to invest in the hardware or maintain the software infrastructure. Managing security measures, performing data backups, and issuing updates are all done by Microsoft.

 

However, if you wanted to, you could host Dynamics 365 on-premise. In this case, you will host the program and store all of your data on your own servers or through an IT partner. This option will require you to perform all the upkeep and maintenance of the hard and software.

 

Hybrid Dynamics 365 deployments combine cloud and on-premise hosting. These deployments are fully integrated with the Microsoft cloud, giving you access to cloud-based services while your transactions and data are stored on your own servers.

 

Quick to set up.

Dynamics 365 is built and optimized for Azure. There is no need to invest time, money, and effort into on-premise CRM development and deployment. Dynamics 365 has easy-to-use point-and-click setup wizards that will have you up and running in no time. There is no need for developers to configure custom links to ensure your applications interact seamlessly.

 

The size and scope of Dynamics 365 can be scaled up or down as your needs change. Additional features may require more complex implementation. Still, using cloud deployment negates the need for additional computing power and servers.

 

Easy integration with other cloud-based products and add-ons.

When using Dynamics 365 and Azure, you can connect to programs like Office 365, SharePoint, Outlook, and PowerBI. Integrating Dynamics 365 products in Microsoft’s productivity suite allows you to harvest and use data from programs like Excel, Word, and Outlook. This could give you a more comprehensive picture of your business and increase productivity while managing everything from your Dynamics 365 interface.

 

More than that, combining Dynamics 365 with Azure gives you access to Microsoft’s business intelligence tools. This includes features involving machine learning to provide accurate and relevant data to grow your business and boost productivity.

 

AppSource gives you access to over 500 apps and add-ons from, all designed to streamline your business processes and enhance your customer experience.

 

Always on, always backed up.

Microsoft offers a 99.9% uptime guarantee. The company keeps synchronized copies of your company’s data on two servers. This allows your company to continue operations during planned or unexpected service outages.

 

In addition to excellent disaster recovery, cloud deployment automatically creates backups of your data. Saving time and resources that would otherwise be required to backup your data means you can focus your efforts on growing your business, increasing productivity, and enhancing your customer experience.

 

Up-to-date updates.

Dynamics 365 platform updates are issued every three months, while application updates are issued every six months. These updates are optional, and you can test them in your development sandbox before implementing them. Many of the updates offered to Dynamics 365 users aren’t offered to on-premise deployments. This means Dynamics 365 users can take advantage of the newest software developments as they become available.

 

Dynamics 365, in conjunction with Azure, help you take care of the business end of things so that you can focus on what really matters: delighting your customers and growing your business.

 

Grow your business

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live

The Digital Technology Adoption survey goes live   On the 4th May, we launched a survey on the state of digital technology adoptionin South Africa   The CRM Team partnered with ITWeb to conduct a survey on the state of digital technology adoption in South Africa....

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases

Dynamics 365 and Power Platform 2022 releases Businesses constantly face new challenges and the pace keeps increasing. As priorities change and new opportunities emerge, the future of every business depends on how well it can empower its teams to adapt and innovate....