If you have Microsoft Dynamics 365, you’re probably using the marketing area to automate many of your marketing tasks. But you may get to a point where you need greater functionality. We recommend adding in ClickDimensions. ClickDimensions is an award-winning marketing product that runs inside Dynamics 365. It’s not a separate program, but lives inside it, so you don’t have to learn a new system.
We love it. And you’ll see many of our packages come with ClickDimensions bundled in.
We’ll outline the marketing benefits of Dynamics 365, followed by the extra ClickDimensions brings.
Dynamics 365 Marketing area
The marketing area within Dynamics 365 gives you the following benefits:
1. Speed up campaign creation.
With accounts, contacts and leads all stored in Dynamics 365, it’s simple to create target lists for your campaign. Just chose the inclusion criteria and draw the records automatically from Dynamics 365. Lists can be static, or dynamic. If you chose a dynamic list, when information is updated inside Dynamics 365, your list will get updated also.
2. Easily co-ordinate team activity.
Once you have planned your campaign, tasks can be allocated to team members. You can even require certain tasks get sign off within Dynamics 365 for Marketing before the next stage can be carried out. Campaigns can use a variety of distribution methods.
3. Track campaign effectiveness.
Once campaigns are sent out, reports can be generated on status and progress. Because the campaign is tracked within Dynamics 365, the return on marketing investment can be calculated. Accurate insight can be gained into which deals resulted from which campaigns.
4. Hear what people are saying about your campaign
. If you have ten or more users on Dynamics 365, you’ll have free access to the social engagement module. This is a powerful way to view what is being said across social media channels about your campaign (or even just your business).
ClickDimensions Email Marketing and Marketing Automation for Dynamics 365 empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing email marketing, web intelligence, lead scoring, social discovery, web forms, surveys, landing pages, nurture marketing, subscription management, campaign tracking and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions.
Adding in ClickDimensions gives all the benefits above, but in addition you’ll be able to…
1. Discover where your sales are coming from.
ClickDimensions gives you detailed web analytics. Unlike other web analytics tools, ClickDimensions traces individual activity separately. Once a person identifies themselves, through filling in a form, downloading an article etc.,
ClickDimensions then allocates all their previous anonymous activity to the new Dynamics 365 record. Coupled with Dynamics 365, this means that every sale can be traced back to how they first made contact with you: which web page they first went to, whether they came via Facebook, Twitter etc.
Consequently, you get detailed insight on what works, and what doesn’t. While you can work out your campaign Return on Marketing Investment (ROMI) with Dynamics 365, ClickDimensions broadens this to allowing you to calculate your ROMI for all your marketing activity.
2. Send personalized communication that really converts.