Cutting-edge, cloud-based technology solutions


The Customer Engagement Experts


We believe in the Magic of Software


We are proudly part of the First Technology Group and a recognised Microsoft Solutions Partner. Download our Partner Certificate here.


We implement The World’s Best Customer Engagement Technology.

That’s why we partner with Microsoft. And tailor the latest tech to work best for your business.
Bringing together tons of customer data with AI we create a single customer record – the Holy Grail of CRM – making it easier for all your teams to get unique insights, take action, automate repetitive processes and
engage your customers like never before

“Never doubt the magic of software”
An actual quote by Bill Gates and Chewbacca
Don’t believe us? Click here.

Unified Customer Data

The Holy Grail of CRM does exist, and we know just how to help you find it.

Create A Rich Customer Profile.

Hundreds of prebuilt connectors bring data together. AI then takes over to map, match and merge duplicates. As records update customer segments change and automate engagements. 

Marketing & Sales. Aligned.

More effective than ever. Even when they’re working from home. 

The best tools Marketing & Sales have ever had.

Marketing automation that creates personalised customer engagements at scale. That means only the best leads for your Sales team. And only the best tools to progress and close deals as forecasted. ​

Omnichannel Service

Beware: Multichannel customer service is not Omnichannel. Don’t be fooled! 

Make Customer Service as natural as a great conversation.

Start off with a Whatsapp message. Transition to a call. Flip over to a screen share. Overlay Augmented Reality (AR).  Close off with an automated email. Resolve the Ticket. Delight your customer.

“Bottom line is, we don’t have the primary function to make this project a success on our own. The CRM Team is someone who we can trust to do it.”
Julian Ziegenhardt – Santam

“In just seven months we saw an 87% increase in sales”

Keith Boyle – Head of D2C, Vitality

“Microsoft Dynamics 365 has the capability to integrate into existing backend systems. It is key to our digital strategy.”

Tinus VersterWealth Technology Strategist, Sasfin

“We went through multiple platforms until we came to the conclusion that the Dynamics 365 – The CRM Team combination was the correct one.”

Sean Kelly – Business Analyst, ICON


Knowledge and Expertise

Benefit from our in-depth knowledge of technology and our leading expertise in a wide range of industries.

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Microsoft Cloud for Financial Services provides capabilities to manage data to deliver differentiated experiences, empower employees, and combat financial crime while facilitating security, compliance, and interoperability.

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Microsoft Dynamics 365 for Insurance helps you grow revenue & improve customer satisfaction.

Convert leads to customers with a CRM solution specifically designed for the insurance industry.

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Strengthen your manufacturing business by connecting systems and data to anticipate change and minimize disruptions to reduce time to 
market—all while using real-time insights to build better customer relationships.

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Microsoft Cloud for Healthcare provides capabilities to manage health data at scale and make it easier for healthcare organizations to improve the patient experience, coordinate care, and drive operational efficiency, while helping support security, compliance, and interoperability of health data.

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Deliver unified, personalized, and seamless buying experiences for customers and partners. 

See a comprehensive view of your customers or partners on a unified commerce platform, respond to their needs across engagements, and foster lasting relationships while infusing intelligence across your sales operations with AI capabilities that improve customer and partner experience, drive greater ROI, and optimize business practices.

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Contact us for more info.

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Solutions and Services we deliver

Our solutions and services are built to evolve and transform your business into
a successful growth story.



What’s New

Featured Insights

Get ready to revolutionise sales, marketing and CX with AI

The exposure and experience consumers are now having with Generative AI is making them accustomed to it, so when they go into a work environment or engage with a service provider, their frame of reference is built around consumer-based AI experience.

Bringing innovation into focus across Dynamics 365 and Power Platform

Wave 2 of Dynamics 365 and Microsoft Power Platform 2022 was released in October. There are hundreds of enhancements, capabilities, and features included in this second release wave of the year.

2023 Release Wave 1 Plans for Microsoft Dynamics 365 and Power Platform

The first release wave of this year includes hundreds of updates and enhancements, which demonstrate Microsoft’s continued commitment to empowering digital transformation.

AI: 6 Trends to watch for in 2023

In 2023, some fascinating artificial intelligence trends may be able to show tangible growth, according to artificial intelligence trendsetters.

Driving customer engagement excellence Microsoft Dynamics 365 & Wonga

With the successful initial phase of the Dynamics 365 Marketing & Customer Service project. Wonga is now looking for a full end-to-end embedded Dynamics platform in their business.

Enhance the customer experience Microsoft Dynamics 365 & First Group

See how this organisation can now do something they have never been able to do before: receive a complete 360° customer view and observe how customers engage with the various divisions within the group.


Unleash The Power Of Your Data!

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