CRM Customer Service solution
Provide remarkable customer service…every time.
A Customer Service Solution That Delivers
“Since implementing the solution we have seen a huge improvement in client satisfaction.”
Zamo Ngcobo – Team Lead, Astute, SA
See the Benefits of a CRM Customer Service Solution
Of consumers are loyal to brands who offer low effort interactions.
Is the average number of channels a customer uses during a single enquiry.
Of service organisations are unable to solve a service enquiry using a single application
Latest Blog Articles
Nucleus Research: Dynamics 365 + Sales Navigator significantly increases your sales productivity. Get an hour back each day. That was the conclusion of global tech analyst, Nucleus Research when they looked at LinkedIn’s Sales Navigator with Dynamics 365 for Sales....read more
How to Enable an Extended Sales Team There are real opportunities out there. Make the most of them. Sounds like strange advice in the current market, doesn’t it? It shouldn’t. When times get tough, many make the mistake of losing confidence. They focus inwardly,...read more
Microsoft Overtakes Salesforce.com They’ve led for decades. But things are now fading for Salesforce.com. In the recent Forrester Wave report Microsoft is ahead in Salesforce.com’s traditional stronghold: sales software. This is a big coup for Microsoft who have...read more
Microsoft Dynamics 365
Microsoft Dynamics 365, the next generation of intelligent business applications.
Unifying CRM capabilities, they enable your organisation to grow, evolve and transform.
They ensure you can provide a consistent, excellent, customer experience – right across your organisation.
Customer Service + Field Service: Identify and create opportunities in the field.
Customer Service + Sales: Manage project-based opportunities so that they are costed profitably and with the right resources .
Customer Service + Marketing: Enable marketing and customer service teams to get a single view of your customer.