CRM Customer Service solution

Provide remarkable customer service…every time.

 A Customer Service Solution That Delivers

By adopting a customer service solution you’ll support the full omni-channel. Your agents will have the resources they need to provide fast and effective service and deliver an exceptional customer experience.

“Since implementing the solution we have seen a huge improvement in client satisfaction.”

Zamo Ngcobo – Team Lead, Astute, SA

 

See the Benefits of a CRM Customer Service Solution

%

Of consumers are loyal to brands who offer low effort interactions.

%

Is the average number of channels a customer uses during a single enquiry.

%

Of service organisations are unable to solve a service enquiry using a single application

Latest Blog Articles

How to Enable an Extended Sales Team

How to Enable an Extended Sales Team There are real opportunities out there. Make the most of them. Sounds like strange advice in the current market, doesn’t it? It shouldn’t. When times get tough, many make the mistake of losing confidence. They focus inwardly,...

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Microsoft Dynamics 365

Microsoft Dynamics 365, the next generation of intelligent business applications.

Unifying CRM capabilities, they enable your organisation to grow, evolve and transform.

They ensure you can provide a consistent, excellent, customer experience – right across your organisation.

Better Together

Customer Service + Field Service: Identify and create opportunities in the field.

Customer Service + Sales: Manage project-based opportunities so that they are costed profitably and with the right resources .

Customer Service + Marketing: Enable marketing and customer service teams to get a single view of your customer.