The CRM Academy South Africa was a success!
The CRM Team ran the inaugural Microsoft South Africa CRM Academy in 2016. Microsoft runs academies like this one all over the world, with the aim of equipping young people with the skills needed to become IT professional.The South African Academy had 345 successful applicants. These were given access to Microsoft’s online Dynamics Learning Portal. They had a week to complete the online training and take the online exam.
The top 110 candidates from the online exam, were invited to attend the CRM Application course at Microsoft’s South African Headquarters, in Johannesburg. This was a week long intensive course. At the end of the week, those that passed the two-hour exam became Microsoft Certified Professionals. This qualification is recognised worldwide.
The top 35 candidates were invited on to a further two weeks training, again held at Microsoft. Here they studied for exams in CRM Deployment and CRM Configuration. The pictures from the graduation ceremony are shown above. Many of these graduates went on to get jobs locally.
With Microsoft recently forming a partnership with the City of Joburg to train 1 million disadvantaged residents in digital literacy, we are looking forward to doing our part in 2107 with the next CRM Academy.
Congratulations to all who took part!
Don’t miss more articles by The CRM Team
Drive personalized interactions with real-time customer journey orchestration Faced with a historic level of social and business disruption, companies have been forced to respond quickly and strategically to meet the challenge. To help address this challenge, and...
The CRM Team and Simple join forces! Empowering marketing, to deliver a brilliant customer experienceLondon and South Africa, March 04, 2021: The CRM Team, expert implementers of world-leading customer engagement technology, and Simple MRM Ltd, enablers of...
6 Ways Technology Can Supercharge Your Sales Process Today’s marketplace is always on. And it’s always evolving. To keep up, leading-edge organisations are turning to technology. Why? Because technology drives market traction. Greater forecast accuracy, real-time...
Discover More Stories