The Business Case for CRM
The stats from 362 companies












The headline numbers above are average increases reported for each department. Much bigger increases are possible with full interdepartmental CRM co-ordination – something we call operational/analytical CRM.
If you do a CRM installation with us, we can get you to this operational/analytical level. It’s not something you can achieve overnight, but letting us help you makes the whole process a lot quicker. It’s something definitely worth doing. Nucleus Research estimates this unlocks a whopping four-fold increase on the benefits above.
Want the full Nucleus report? Click here
Don’t miss more articles by The CRM Team
Breaking Down Silos: How monday.com Unifies Teams Across Departments
Breaking Down Silos: How monday.com Unifies Teams Across DepartmentsIn today’s fast-paced business environment, the biggest roadblock to efficiency isn’t just outdated processes—it’s siloed teams. Different departments often operate in isolation, leading to...
Avoiding common mistakes when adopting monday.com
Avoiding common mistakes when adopting monday.com - Unlock Its Full Potential for Business Successmonday.com has transformed how businesses manage projects, workflows, and team collaboration. It’s a powerful Work OS that promises automation, real-time insights, and...
Avoiding Pitfalls and Ensuring Success in Dynamics 365 Customer Engagement Implementation
Avoiding Pitfalls and Ensuring Success in Dynamics 365 Customer Engagement Implementation by Taryn EngelbrechtImplementing Dynamics 365 Customer Engagement can be a game-changer for organizations looking to enhance their digital presence and improve customer...