TCT365 for Manufacturing
A powerful Manufacturing CRM solution built with industry best practices
A better way to reach your customers
Build better relationships with your customers, suppliers & distributors. Manage your costs and demands with increased data visibility.
Generate & Convert More High Quality Leads
Win More of the Right Customers
Increase Customer Engagement with Personalised Service
Equip Your Teams To Be More Productive
Why TCT365 for Manufacturing?
TCT365 for Manufacturing is an industry-specific CRM solution built on top of Microsoft Dynamics 365. We blend technology and strategy for a solution that is tailored to a manufacturer’s specific needs. The result is a system that makes business sense.
- Increased Time to Value
- Built-in Industry Best Practices
- Improved User Adoption
- Optimised Decision Making & Next Best Actions
See why a CRM Manufacturing solution is needed
of leaders feel their competitive edge is down to how they take care of their customers and the quality of the experiences they give them
of companies already use IoT technologies to track customers, products, and supply chains to improve their operations.
of industrial manufacturers use sensors and other digital technologies to monitor the products they sold to customers
The Only Tool You’ll Ever Need
TCT365 for Manufacturing uses a pre-built feature list that combines manufacturing industry best practices with the latest technology to improve your time to value.
Build, automate and manage multi-channel campaigns targeting multiple segmented customers list.
Manage the complete event process, from automated invitations to RSVP management and follow-ups.
Allow your customers to interact with you using multiple channels that suit them.
Lead Management & Distribution
Generate high-quality leads and distribute the hottest leads to the right sales person.
Sales Pipeline Management
Manage your end-to-end sales process. Accurately forecast your deals and meet sales targets with full visibility of your sales pipeline.
Supplier & Customer Onboarding
Provide customers or suppliers with a guided & seamless onboarding process. Capturing the required details & speeding up the process.
Seamlessly integrate TCT365 for Manufacturing with your current ERP to utilise an end-to-end solution.
Quickly send quotes to customers using pre-built templates.
Case & Service Management
Give your agents the tools, guidance, and data they need to resolve issues quickly.
Work on-the-go with rich, modern mobile apps that provide contextual news, social data, and task flows. Access all your customer data off-line or on.
Field Service Management
Optimise resource scheduling, manage on-site quoting & equip your field technicians with everything they need to complete the job on the first visit.
Reporting & Dashboards
See all your key metrics and data in one place. Get contextual prompts and actionable insights to optimise your decision making.
“Our goal is not data for the sake of data, but to deliver more expert insights to the right stakeholders at the right time.”
Nick Farrant – Senior Vice President, Rolls-Royce
Get In Touch
And discover how a CRM manufacturing solution can help you manage your