Gartner: Microsoft a Visionary in Field Service
“U.S.-based Microsoft is a Visionary on the basis of the breadth of capabilities it offers on a single platform”
Gartner went on to state:
“[Microsoft’s] Dynamics 365 for Field Service covers end-to-end service, including capabilities not found in many competing solutions, such as predictive equipment maintenance management and contract, depot repair and inventory management.”
“Microsoft has… an aggressive product development roadmap… a result of significant growth in license sales and active users.”
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