Dynamics 365 Workshop

Free Dynamics 365 in-a-day workshop


In this workshop, we will take a deep dive into the value of
Dynamics 365

The CRM Team is a First Technology group company and a Microsoft Gold Partner. Our expert experience with Dynamics 365 service offerings combined with our use case experience makes this workshop a must-attend. 

Learn all about Microsoft’s Dynamics 365 platform and discover new use case opportunities for your business. 

Join our Dynamics 365 in-a-Day workshop to:

1. Learn all about the Microsoft Dynamics 365 platform

2. Discover new use case opportunities for your business

3. Understand how D365 services can impact your business results, productivity, and overall value 

Microsoft Dynamics 365 Workshop in-a-day options

  • Engage customers strategically in their preferred channels.
  • Improve sales efficiency with contextual customer information.
  • Grow revenue, share best practices, and increase customer loyalty.
  • Design, predict, and deliver content through the right channels in the moment of interaction for personalized customer journeys.
  • Orchestrate customer journeys across marketing, sales, commerce, and service teams to provide a holistic customer experience.
  • Turn insights into relevant action using AI-driven recommendations for content, channels, customer segmentation, and analytics.
Customer Service
  • Deliver omnichannel service
  • Resolve customer issues faster
  • Improve case management
Field Service
  • Optimise Your Resources
  • Be More Proactive and Efficient
  • Streamline Your Technicians’ Workflow