Microsoft Dynamics 365

Video Resources

Microsoft Spring Release 2018

Take a look at new Service capabilities added during Business Applications Spring 2018 Launch.
Take a look at new Power BI capabilities added during Business Applications Spring 2018 Launch.
Take a look at new PowerApps capabilities added during Business Applications Spring 2018 Launch.

Sales Videos

Tap the power of Microsoft Dynamics 365 directly from Microsoft Outlook

Have a look at the new Microsoft Dynamics 365 for Sales Features.

Increase revenue, boost productivity, gain key insights, and reduce costs when you automate your sales processes.

Watch this video for an overview of how Microsoft empowers sellers to drive personal engagement with customers.

Use real-time data to close more deals

Accelerate your sales performance with real-time analytics based on historical data and predictive information.

Derive meaningful intelligence from large amounts of complex data to provide sellers with contextual actionable insights that are easy to understand.

Unify the sales experience around relationships with insights that enable sellers to deliver the attentive engagement that today’s buyers demand.

Find out how to keep your sales team focused on the right customers and priorities.

Marketing Videos

Introduction to Dynamics 365 for Marketing

Tap the power of Microsoft Dynamics 365 directly from Microsoft Outlook

Field Service Videos

 See the seamless integration of Office 365, as well as what is possible for your business when using HoloLens as well IoT devices with Dynamics 365.

Move from reactive to predictive and proactive field service through the integration of Dynamics 365 and Azure IoT.

Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.

NAVCO have a 95% first-time fix rate! Want to be like NAVCO? Watch this.

Painless resource scheduling with Microsoft Dynamics 365 for Field Service

Customer Service Videos

Increase user engagement and lower service costs by using Microsoft Dynamics 365 web portals to provide blogs, forums, knowledge articles and service options. Cases created on your custom portal can be captured in Dynamics 365 and routed to your customer service reps.

Watch this video to learn how machine learning and advanced analytics enable personalized and contextual customer service experiences.

Learn how artificial intelligence can help you understand sentiment and intent, automate routing to an agent, and respond with the speed and agility your customers expect.

Other Videos

Get a better understanding of why you need a Minimum Viable Product.

Find out how The CRM Team grew and succeeded using Dynamics 365.

The Microsoft Dynamics 365 for mobile make it easy to stay connected with your prospects and customers no matter where you are, or what mobile device you’re using.