We implement The World’s Best Customer Engagement Technology.

With the help of The CRM Team, First Group was able to automate the manual processes they had in place and digitalize operations thanks to the implementation of Dynamics Marketing and Customer Insights, which enhanced efficiency and decreased manual administrative costs. The organization can now do something they have never been able to do before: receive a complete 360° customer view and observe how customers engage with the various divisions within the group.

Did you know the average consumer attention span is eight seconds? Research has shown that the average attention span has shrunk by nearly 25 percent between the years 2000 to 2015. Then, doesn’t it then make sense to tailor your marketing strategy to keep your customers and viewers as engaged as possible? Dynamics 365 Marketing may be your best bet. 

Over the last two decades, most global companies have had the luxury of digitising over time, so why is it such a buzzword in 2022? As technology changes, companies need to be agile enough to adapt to the changes. Digital transformation is not a once-off deal, it’s a process that’s constantly evolving.

The CRM Team will be hosting a free webinar titled Adapting To Change: User Adoption & Technology, helping business leaders optimise their software investment through effective change management.

Friendships at work are typically seen as being beneficial. They are expected to bring people closer, create a feel-good environment and make it fun to come to work. But friendships can also create complexities and tensions for those inside and outside the circle.

In this episode, we discuss different nuances of friendship at the workplace and how individuals and managers can prevent situations from turning toxic.