ENGAGE WITH CUSTOMERS WHO PREFER USING WHATSAPP

Expectations of customer service via social channels such as WhatsApp are rising to the point that customers now expect the same level of service from WhatsApp that they’re used to from call and live chat.

I’m Interested

Conversations

Efficient two-way communication with customers, depending on their needs. Customers can directly contact you for additional information or assistance through WhatsApp.

 

Multimedia attachments

With the inclusion of 7 different multimedia attachments – audio, video, documents, images, location, contact information, and text, you can answer customer queries & relevant details

Automated Messages

With quick replies, you can send more messages with lesser effort. The system will not keep customers waiting! Respond to customers beyond business hours to keep them updated & never lose touch with your prospects.