ENGAGE WITH CUSTOMERS WHO PREFER USING WHATSAPP
Expectations of customer service via social channels such as WhatsApp are rising to the point that customers now expect the same level of service from WhatsApp that they’re used to from call and live chat.
Efficient two-way communication with customers, depending on their needs. Customers can directly contact you for additional information or assistance through WhatsApp.
With the inclusion of 7 different multimedia attachments – audio, video, documents, images, location, contact information, and text, you can answer customer queries & relevant details
With quick replies, you can send more messages with lesser effort. The system will not keep customers waiting! Respond to customers beyond business hours to keep them updated & never lose touch with your prospects.