World-Class Training for Microsoft Dynamics 365

17 – 18 September 2018

8:30am – 4:30pm

About this event:

Join us for an exclusive opportunity to spend two days of intense training with one of the world’s top Dynamics 365 experts! Gus Gonzalez only travels rarely to South Africa and he will be sharing on the latest features in Dynamics 365 and how to maximise your use of the platform. Named by Microsoft as a Most Valuable Professional for 7 years in a row, Gus is a sought-after expert, making this is an opportunity not to be missed.

Topics:

1. Managing Users in Office 365
2. Setting up Business Units
3. Setting up users in Dynamics
4. Using Teams
5. Enabling mailboxes in Dynamics 365
6. Exploring Outlook integration
7. Exploring Advanced Find
8. Setting up Activity Report and Organisation Insights
9. Tools for admins (by Gus Gonzalez)

Date: 17 – 18 September 2018
Time: 8:30am to 4:30pm
Venue: The CRM Team Office, 1st Floor, Allandale Building, 23 Magwa – Crescent, Midrand.

Why attend?

This is a rare opportunity for you and your team to learn from a Dynamics 365 world expert. Not only will you get exclusive insight into some of the latest functionality, but you’ll be able to get answers to the difficult questions you’ve had around Dynamics 365.

Who should attend?

If your business currently has Dynamics 365 hosted in the cloud, or you are looking to take advantage of all the extra options by migrating to the Cloud, this two-day course is for you. Business leaders and IT technicians will both get benefit.

Spaces are limited. So, sign up today to book your seat!

BOOK MY SPOT

Fill in the form to reserve your place. Limited space available!

“Energetic team and vibe. Good networking experience and information sharing”

Gabrielle Pool

Marketing Manager, Hollard Insurance

 The TRAINERS

 

Mark James

Mark has been a Microsoft Certified Trainer for many years and has been training Dynamics since CRM version 4.0.

He specialises in Dynamics 365 end-user training and has trained across the UK, Africa, and the Middle East. Mark is proficient in Microsoft Dynamics 365: Sales, Service, Deployment, and Customization & Configuration.

 

Johan van Dyk

Johan has been a Microsoft Certified Professional for 15 years and a Microsoft Certified Trainer for 5 years. He has a BCom (Industrial Psychology) and BCom Honours (Human Resource Development).

He is also an Agile Master, Scrum Developer and Scrum Master, certified through SCRUMStudy. He trains on Microsoft Office, Microsoft Project, and Dynamics 365, as well as project management skills and has been training Microsoft Dynamics CRM for six years.

 

THE VENUE

The CRM Team Office, 1st Floor, Allandale Building, 23 Magwa – Crescent, Midrand.

Course Content

Admin User Training

1. Managing Users in Office 365
– Adding users
– Managing User Licences on the Portal
2. Setting up Business Units
3. Setting up users in Dynamics
– Exploring Security Roles and Permission Levels
– Exploring Hierarchy based security
– Manager and Position based
– Managing User Access
– Security Best practices
4. Using Teams
– Owner and Access teams

5. Enabling mailboxes in Dynamics 365
6. Exploring Outlook integration
– The Dynamics 365 App for Outlook
– Dynamics 365 for Outlook
7. Exploring Advanced Find
– Setting up and Sharing Views
– Setting up Dashboards
– Power BI integration in Dynamics Dashboards
8. Setting up Activity Report and Organisation Insights
9. Tools for admins (by Gus Gonzalez)

Limited space available