
CRM Sales Features
Start the journey to faster sales.
Convert More Leads

Predictive Lead Scoring
Social Media Tracking
Lead Management & Distribution
Close More Deals
Use relationship-based selling techniques to deepen your relationships. Optimise your sales process and drive opportunities through your pipeline. Get actionable insights to deliver greater engagement with your leads and opportunities.

Account & Contact Management
Opportunity Management
Manage customers and deals using a structured process that makes it easy to collaborate and see deals through to completion. Monitor expected close dates and improve your sales forecasts. Take action to accelerate your opportunities to the next stage.
Relationship Health
LinkedIn Sales Navigator
Relationship Assistant
Boost Productivity

Sales Process Management
Activity Management
Mobile Sales
Work on-the-go with rich, modern mobile apps that provide contextual news, social data, and task flows. Access all your customer data off-line or on. Manage this data using intuitive natural language voice commands to create new records, set reminders and schedule meetings – all from your mobile device.
Integration with Office 365
Email Intelligence
Forecast Accurately

Sales Effectiveness
Sales Intelligence
Harness the power of Azure Machine Learning to engage customers in more personalised and effective ways. Learn how your customers think by aggregating data across your systems and turning it into key insights. Use these insights to better engage with your customers in the future.
Sales Reports & Dashboards
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Microsoft Dynamics 365 for Sales can help you take complete control of your sales team.