Microsoft Dynamics 365 Fundamentals
Learn Dynamics 365, Power Platform applications, and the cloud computing model.

Time and Date
25 February 2020 @ 8am – 5pm

Venue

Cost
R 2750,00 pp Plus VAT
*Catering included
Become Microsoft Certified
Looking to demonstrate foundational knowledge of Microsoft Dynamics 365, Power Platform applications, and the cloud computing model? This course will cover the considerations and benefits of adopting Dynamics 365, the Power Platform, and cloud services in general.

1. Understand Dynamics 365
- Understand apps for customer engagement
Microsoft Dynamics 365 for Sales
Microsoft Dynamics 365 for Customer Service
Microsoft Dynamics 365 for Field Service
Microsoft Dynamics 365 for Project Service Automation
Microsoft Dynamics 365 for Marketing
- Understand apps for unified operations
Microsoft Dynamics 365 for Finance and Operations
Microsoft Dynamics 365 for Talent
Microsoft Dynamics 365 for Retail
Microsoft Dynamics 365 for Business Central
- Understand Power Platform
Common Data Service (CDS)
Common Data Model (CDM)
PowerApps
Flow
- Understand application basics
Infrastructure stack
Solutions basics
Business applications terminology
Scenarios of business applications in action
2. Understand cloud concepts
- Understand cloud architecture
Cloud computing overview
Microsoft Azure
Utilize cloud-based apps
- Compare different types of cloud services available
Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
Software as a Service (SaaS)
and hybrid, public, private, or government
- Compare cloud offerings with corresponding on-premises offerings
When to use on-premises vs. cloud
Explore the stack
Examine cost options
3. Understand deployments and releases
- Compare different types of deployments
Application life cycle
Online deployment
And on-premises deployment
- Compare different types of releases
Private preview
Public preview
General availability
And hybrid, public, private, or government
- Understand role-based security model
Security model
Manage security
Determine roles
Implement role based security
And manage teams
- Understand GDPR
Describe GDPR and understand how Microsoft Dynamics 365 addresses and supports
GDPR
- Understand licensing options
Licensing types
Choosing the right licensing options
Learn how to drive business innovation
Meet your trainer
Years training
countries trained in
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