Training Team – Johannesburg, Gauteng

Overview:

We are looking for a young energetic Trainer to join our Training Team. 

The CRM Team Trainers are a group of highly sought after trainers in the Microsoft Dynamics 365 World. You will get the opportunity to work in a world class team enabling users across the world to customise, configure, deploy and use Microsoft CRM Systems.  You will also get the opportunity to become one of a handful of Microsoft Certified Dynamics 365 Trainers. 

Key Responsibilities:

• Conduct Training Needs Analysis 

• Producing training material in the form of Manuals, Lesson plans, Presentations, Videos, Assessments 

• Delivering training sessions, webinars, workshops – In Person or Virtually 

• Continuous Learning in order to keep up to date with the changing technology 

• The role involves a great deal of customised training dependant on Customer Needs and business processes 

• The role includes travel dependent on customer requirement 

Requirements:

• Bachelor’s degree 

• Strong technical IT background. 

• An appreciation of change management principles required to drive digital user adoption in organisations. 

• At least 3-5  years experience delivering Training 

• Provable Proficiency in Microsoft Office  

• Strong Administrative Capabilities 

• Ability to organise and manage assigned tasks 

• Strong Time Management 

• Excellent verbal and written communication 

• Great Attention to detail 

• Leadership skills 

• The ability to motivate others 

• A patient and friendly approach to teaching 

• Research Skills 

Ideal Candidate:

• You will need to be an excellent communicator, able to explain complex subjects in a clear and interesting way. 
• Excellent organizational and time-management abilities. 
• A patient and friendly approach to teaching  
• Excellent interpersonal skills, ability to work with diverse personality types 
• Ability to thrive in a fast -paced, time-compresses and dynamics environment 
• Enthusiasm for lifelong learning  
• Experience training Microsoft CRM Systems 
• Ability to work on multiple projects simultaneously