Microsoft CRM Trainer

Training Team – Johannesburg, Gauteng


We are looking for a young energetic Trainer to join our Training Team. 

The CRM Team Trainers are a group of highly sought after trainers in the Microsoft Dynamics 365 World. You will get the opportunity to work in a world class team enabling users across the world to customise, configure, deploy and use Microsoft CRM Systems.  You will also get the opportunity to become one of a handful of Microsoft Certified Dynamics 365 Trainers. 

Key Responsibilities:

  • Conduct Training Needs Analysis 

  • Producing training material in the form of Manuals, Lesson plans, Presentations, Videos, Assessments 

  • Delivering training sessions, webinars, workshops  In Person or Virtually 

  • Continuous Learning in order to keep up to date with the changing technology 

  • The role involves a great deal of customised training dependant on Customer Needs and business processes 

  • The role includes travel dependent on customer requirement 


  • Bachelor’s degree 

  • Strong technical IT background. 

  • An appreciation of change management principles required to drive digital user adoption in organisations. 

  • At least 3-5  years experience delivering Training 

  • Provable Proficiency in Microsoft Office  

  • Strong Administrative Capabilities 

  • Ability to organise and manage assigned tasks 

  • Strong Time Management 

  • Excellent verbal and written communication 

  • Great Attention to detail 

  • Leadership skills 

  • The ability to motivate others 

  • A patient and friendly approach to teaching 

  • Research Skills 

Ideal Candidate:

  • You will need to be an excellent communicator, able to explain complex subjects in a clear and interesting way. 
  • Excellent organizational and time-management abilities. 
  • A patient and friendly approach to teaching  
  • Excellent interpersonal skills, ability to work with diverse personality types 
  • Ability to thrive in a fast -paced, time-compresses and dynamics environment 
  • Enthusiasm for lifelong learning  
  • Experience training Microsoft CRM Systems 
  • Ability to work on multiple projects simultaneously 


Apply Now!


Johannesburg, Gauteng



Employment Type


Minimum Experience



Competitive: Based on Experience