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Microsoft Interns4Afrika Dynamics 365 Training 

Starts 18 February 2019 | Virtual Instructor Led Training

 

Real Opportunity. Real Training. Real Experience

The Interns4Afrika program offers talented young people a unique experience with a dynamic and agile technology organisation on the African continent.

To give you the best chance of success the weeks of your internship will be dedicated to developing world-class business and technical skills. We’ll support you to rapidly develop your capabilities through the (virtual) classroom and the great work you will do. If you are entrepreneurial with a passion for technology, are keen to continue learning and have a flexible can-do attitude you are destined to succeed in this course.

 

The following training tracks will be covered during this intake:

 

1. Technical Track

2. Sales Track

3. Marketing Track 

Before attending this course, students must have:

Participants are required to have their own laptops or computers connected to the internet.

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Course Overview

The Microsoft Interns4Afrika Virtual Instructor-Led Training (VILT) is an online training program. It allows interns & graduates from all over Africa to receive world-class training in Microsoft Dynamics 365 and get prepared to sit Microsoft’s professional exams. The goal is to support Microsoft Partner Development and increase technical skills.

You have the opportunity to attend the Interns4Afrika Dynamics 365 Training sessions and then write your Microsoft Dynamics 365 Online exams. Run by The CRM Team, who are trusted by top Microsoft partners around the world, you can be confident that you will receive expert training. With The CRM Team having already delivered thousands of hours of training and helped hundreds of professionals achieve new Microsoft Certifications, this special offer is one not to be missed.

Training Track Agendas

Technical Track

18 February –  2 May 2019

1. Dynamics 365 Introduction

 

  • Learning Platform Orientation
  • Introduction to Dynamics 365 Customer Engagements Platforms
  • Positioning of Microsoft Strategy & Digital Transformation
  • Positioning of Dynamics 365 featured suite of products
2. Online Deployment Course

Deploy instances

  • Set Up Organisational Structure
  • Administer the Dynamics 365 environment 
  • Integrate Dynamics 365 with other applications
  • Manage Outlook and Mobile Environments
3. Customization & Configuration Course
  • Configure the Dynamics 365 Environment
  • Implement Dynamics 365 entities, relationships and fields
  • Set up and manage solutions, forms, views and visualisations
  • Implement business rules, workflows and business process flows

Sales Track

18 February – 25 April 2019

1. Dynamics 365 Introduction

 

  • Learning Platform Orientation
  • Introduction to Dynamics 365 Customer Engagements Platforms
  • Positioning of Microsoft Strategy & Digital Transformation
  • Positioning of Dynamics 365 featured suite of products
2. Introduction to Dynamics 365 for Sales
  • Introduction to the Sales Environment
  • Licensing, Pricing and Support
  • Relationship Selling
  • Leverage Social Media
2. Dynamics 365 for Sales Course
  • Set up Customer Organisational Structure 
  • Manage Leads and Opportunities 
  • Manage the Sales Process
  • Relationship and Sales Analysis
  • Improve Sales Performance

Marketing Track 

18 February – 24 April 2019

1. Dynamics 365 Introduction

 

  • Learning Platform Orientation
  • Introduction to Dynamics 365 Customer Engagements Platforms
  • Positioning of Microsoft Strategy & Digital Transformation
  • Positioning of Dynamics 365 featured suite of products
2. Introduction to Dynamics 365 for Marketing
  • Introduction to Marketing Environment 
  • Relationship Selling
  • Leveraging Social Media
2. Dynamics 365 for Marketing Course
  • Configure Dynamics 365 for Marketing
  • Manage Leads, Segments & Lists
  • Create and Manage Marketing Emails
  • Manage Customer Journeys
  • Manage Events, Webinars and Surveys
  • Set Up and Manage Marketing Pages 

Meet the Microsoft Interns4Afrika Team

Neith Thompson, Lwareng Moruti & Thembile Ndlovu

The Microsoft Interns4Afrika Team is committed to seeing you succeed in the internship programme, together with the trainers, you will be supported  to rapidly develop your capabilities through the (virtual) classroom.

Meet your trainers

Mark James

Mark has been a Microsoft Certified Trainer for many years and has been training Dynamics since CRM version 4.0.

He specialises in Dynamics 365 end-user training and has trained across the UK, Africa, and the Middle East. Mark is proficient in Microsoft Dynamics 365: Sales, Service, Deployment, and Customization & Configuration.

Johan van Dyk

Johan has been a Microsoft Certified Professional for 15 years and a Microsoft Certified Trainer for 5 years. He has a BCom (Industrial Psychology) and BCom Honours (Human Resource Development).

He is also an Agile Master, Scrum Developer and Scrum Master, certified through SCRUMStudy. He trains on Microsoft Office, Microsoft Project, and Dynamics 365, as well as project management skills and has been training Microsoft Dynamics CRM for six years.