DO YOU REALLY KNOW YOUR CUSTOMERS?

Engage your customers via all channels and make informed decisions in every area of your business. 

SERVICES

What We Do

Using state-of-the-art Microsoft technologies, we help companies automate marketing, improve sales forecasting and deliver omni-channel customer service.

“The CRM Team are not just developers, but provide a far more wholesome offering.” – Sean Kelly ICON

What

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How

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Why

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SOLUTIONS

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Know your customer

Customer Insights
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All your data in one place

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Automate your business

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Better User Engagement

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No Coding Needed

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Safe and Secure

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Trusted by Microsoft – Download partner certificate here.

“Bottom line is, we don’t have the primary function to make this project a success on our own. The CRM Team is someone who we can trust to do it.”
Julian Ziegenhardt – Santam

“In just seven months we saw an 87% increase in sales”

Keith Boyle – Head of D2C, Vitality

“Microsoft Dynamics 365 has the capability to integrate into existing backend systems. It is key to our digital strategy.”

Tinus VersterWealth Technology Strategist, Sasfin

“We went through multiple platforms until we came to the conclusion that the Dynamics 365 – The CRM Team combination was the correct one.”

Sean Kelly – Business Analyst, ICON

Data

Migration to Cloud (This will be a slider with our top 3 campaigns)

Cloud migration involves significant organizational change management spanning people, process, and technology. Taking a holistic approach will not only help you navigate the journey successfully but also ensure that your organization realizes new benefits—including efficiency, agility, and scale—once your workloads are running in the cloud.

Fully Connected Systems So You Can Focus On Your Business

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Attract – Dynamics 365 for Marketing
Aquire – Dynamics for Sales
Fulfill – Dynamics for Customer Service
Dynamics for Field Service

Get Started

The Technology we implement.

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AI & Machine Learning

Automated Bots

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LinkedIn & WhatsApp

Dynamics 365

Power Platform

TESTIMONIALS

Customers Testimonials

Bottom line is, we don’t have the primary function to make this project a success on our own. The CRM Team is someone who we can trust to do it.
Julian Ziegenhardt

Santam

The industry needed a game-changing solution, one which ‘minimises admin burdens and enables our clients to optimise how they spend their time.

Sean Kelly

Business Analyst, ICON

Since implementing the solution … we have seen a huge improvement in client satisfaction.

Zama Ngcobo

Team Lead, Astute

The engagement and interaction with The CRM Team has been exceptional. It has only been a pleasure to work with them. Sasfin Wealth engages with a significant number of providers and The CRM Team is definitely one of the best we have dealt with. We strongly recommend The CRM Team to any organisation considering embarking on a CRM journey.

Marzanne Raubenheimer

Sasfin

They (The CRM Team) understood the vision we were behind and wanted to grow with us and learn with us, and since then it’s just been a good journey.
Thembile Ndlovu

Program Manager, Microsoft Interns4Afrika

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