Implement The World’s Best Customer Engagement Technology.

Your Marketing, Sales and Customer Service teams will thank you for it.
Your customers will love you for it.

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SERVICES

We believe in the magic of software.

That’s why we partner with Microsoft. And tailor the latest tech to work best for your business.
Bringing together tons of customer data with AI we create a single customer record – the Holy Grail of CRM – making it easier for all your teams to get unique insights, take action, automate repetitive processes and
engage your customers like never before.

“Never doubt the magic of software”
An actual quote by Bill Gates and Chewbacca
Don’t believe us? Click here.

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Unified Customer Data

The Holy Grail of CRM does exist, and we know just how to help you find it.

Create A Rich Customer Profile.

Hundreds of prebuilt connectors bring data together. AI then takes over to map, match and merge duplicates. As records update customer segments change and automate engagements.

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Marketing & Sales. Aligned.

More effective than ever. Even when they’re working from home.

The best tools Marketing & Sales have ever had.

Marketing automation that creates personalised customer engagements at scale. That means only the best leads for your Sales team. And only the best tools to progress and close deals as forecasted.

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Omnichannel Service

Beware: Multichannel customer service is not Omnichannel. Don’t be fooled!

Make Customer Service as natural as a great conversation.

Start off with a Whatsapp message. Transition to a call. Flip over to a screen share. Overlay Augmented Reality (AR). Close off with an automated email. Resolve the Ticket. Delight your customer.

We’re Trusted by Microsoft – Download our Partner Certificate here.

“Bottom line is, we don’t have the primary function to make this project a success on our own. The CRM Team is someone who we can trust to do it.”
Julian Ziegenhardt – Santam

“In just seven months we saw an 87% increase in sales”

Keith Boyle – Head of D2C, Vitality

“Microsoft Dynamics 365 has the capability to integrate into existing backend systems. It is key to our digital strategy.”

Tinus Verster – Wealth Technology Strategist, Sasfin

“We went through multiple platforms until we came to the conclusion that the Dynamics 365 – The CRM Team combination was the correct one.”

Sean Kelly – Business Analyst, ICON

Technology

Fully Connected Systems So You Can Focus On Your Business.

Attract: Use Microsoft Dynamics 365 Marketing to attract customers & build deeper relationships.

Acquire : Gain customers through Microsoft Dynamics 365 Sales.

Fulfil: Save cost and increase customer satisfaction through Microsoft Dynamics 365 Field Service.

Retain & Grow: Transform your customers through Microsoft Dynamics 365 Customer Service. Provide seamless, end-to-end customer service experiences within a single solution.

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Tech Talk

Learn more about the technology that’s powering the Customer Engagement transformation.

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Power Platform

Migration To Cloud

Cloud migration involves significant organizational change management spanning people, process, and technology. Taking a holistic approach will not only help you navigate the journey successfully but also ensure that your organization realizes new benefits—including efficiency, agility, and scale—once your workloads are running in the cloud.

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