Live Webinar

Customer Insights for Retail

 21 July 2021 | 09:00am- 10:00am SAST 

Cost: Complimentary

Drive industry transformation across the entire shopper journey 

About the Webinar:

Deliver unified, personalised, and seamless buying experiences for customers and partners.

Dynamics Customer Insights enables data unification, allowing businesses to tap into a single view of the customer. The application helps retailers to understand customers’ preferences and interests by unifying transactional, observational and behavioral data.

Date: 21 July 2021
Time: 09:00 – 10:00am SAST

Why attend?

If your business’s data is currently in various locations with most of it unused? Or do you lack a single view of customers with real-time insights to inform business actions? Discover how you can quickly drive value by deploying Dynamics 365 Customer Insights to unify data and create a Single Customer View.

Narrow the gap between data and action.

The journey toward the single customer involves four simple steps:

1. Unify
2. Transform
3. Discover
4. Optimise

Join us and learn how Customer Insights can help your business get the most value out of
the data you already have.  

Sponsored by:


Watch Overview Video

Unify  –  Transform –  Discover –  Optimise



Wynand is the co-founder of The CRM Team and is a CRM expert with over 15 years’ experience. While working for Microsoft, he was responsible for building the Dynamics CRM Market and Partner channel, from version 1.2 of the software.


He has extensive experience in creating and developing CRM solutions using the Dynamics 365 platform.

Wynand Roos