Live Webinar

Customer Insights Webinar

 01 June 2021 | 09:00am- 10:00am SAST 

Cost: Complimentary

Businesses that win are Businesses that know their customers best.

About the Webinar:

Dynamics Customer Insights enables data unification, allowing businesses to have a single view of the customer. The application helps retailers to understand customer’s preferences and interests by unifying transactional, observational and behavioral data.

Date: 01 June 2021
Time: 09:00 – 10:00am SAST

Why attend?

Capturing, consolidating, cleansing and analysing customer data continues to present a significant challenge for many businesses.

Fix this by narrowing the gap between data and action.

The journey toward the single customer involves four simple steps:
1. Unify
2. Transform
3. Discover
4. Optimise

Sponsored by:


Watch Overview Video

Unify  –  Transform –  Discover –  Optimise



Wynand is the co-founder of The CRM Team and has been an expert in CRM for the past fifteen years. While working for Microsoft, he was responsible for building the Dynamics CRM Market and Partner channel, from version 1.2 of the software.


He has extensive experience in creating and developing CRM solutions using the Dynamics 365 platform.

Wynand Roos