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Our Blog about Dynamics 365

Why Always Saying “Yes” is Killing Your Business

Selling is tough. You’re faced with the constant pressure of winning deals in a world saturated with competition. So, the idea of disqualifying a lead probably makes you apprehensive. A lead is a lead, right? Whether it brings in R50k or R300k? We disagree. And it’s a...

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How to Avoid the Dire Consequences of a Missed Sales Target

The day has arrived. You’re about to report your numbers to the board. And you know you’ve missed your sales target. You’ve either over committed and under delivered. Or under committed and over delivered. Either way, the consequences are dire – you’ll lose your...

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Sales Managers: Do these 6 things in 2017

  Staying ahead of the competition is a must. Here's six things you need to be doing as a sales manager in 2017: 1. Get real-time data to make better decisions   Gut-feel and experience are essential guiders of decisions in sales teams, but these shouldn’t...

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Where’s my CRM button gone?

If you logged into your office portal this morning you may have been surprised. The CRM button wasn’t there! Instead, I was presented with this: In case you missed it, Dynamics CRM is no more. ‘What?!?’ you may say. But don’t worry. Microsoft has evolved their cloud...

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Dynamics 365 is here

And it’s arrived just in time. ‘We now live in a digitally transformed world.’   Customers are becoming more demanding. In the 70s/80s, great product was the differentiator. But in the 90s,...

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Users are Key

150 billion dollars. Wasted. In one year. That's how much companies around the world threw away on IT projects. We're talking ZERO return on their hefty investments. But it doesn't have to be this way. There's a secret that all successful companies know: Early User...

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Digital Transformation – Everything’s Changing

evin’s face went white! He just realized he’d left his phone in the taxi. An older man at the bar was confused. ‘Is it insured?’ ‘Yes’ he replied. ‘Then why’s it a big deal?’ When people get more freaked out about being separated from their phone...

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5 reasons why Agile is better than Waterfall

aterfall methodology used to be the way all IT deployments were done. It worked, was reliable and suited IT professionals. But then the Agile revolution happened. In a changing world, speed and the agility now matter to customers. They no longer...

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The CRM Academy South Africa was a success!

he CRM Team ran the inaugural Microsoft South Africa CRM Academy in 2016. Microsoft runs academies like this one all over the world, with the aim of equipping young people with the skills needed to become IT professional.  The South African...

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Delivering projects on time, on budget, at a profit.

Professional Service Automation. 1.5 trillion USD! In 2012 that was what the Professional Service industry was worth in just the US alone. It’s a huge industry that’s dependant on a company’s ability to sell people’s time. Auditors, lawyers,...

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4 Reasons Why Microsoft’s Becoming Cool Again

uring the 1980s Microsoft dominated the business world. In that era, being loved or hated didn’t matter much because it was all about winning. And Microsoft was a winning machine.   But something happened in the 1990s – Microsoft didn’t just...

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What is the Minimum Viable Product?

inimum Viable Product (MVP) is a commonly misunderstood term. This video is adapted from Crisp's blog by Henrik Kniberg explaining his, now famous, MVP drawing. His drawing shows up all over the place, in articles and presentations, even in a book...

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Recession is looming: Get your sales team battle-ready

ecession is looming. The US and UK are both positioned for one. China is rapidly devaluing the Yuan. Here in South Africa, the economy is already contracting.     Don't let this take your sales team by surprise. Changing market conditions...

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Dynamics 365 – Is there substance to the hype?

here’s been a lot of buzz around Dynamics 365. At their recent world conference, it was Microsoft’s big announcement. And it marks their latest move towards cloud-only computing. Is it just good marketing? Or is it something substantial? Let’s look...

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10 Reasons Why We Use Dynamics 365 on the Microsoft Cloud

Here’s ten reasons why we've chosen to go with Microsoft Dynamics 365 on the Microsoft Cloud:   1. Higher Security The level of data-security that Microsoft provide is far higher than many companies can afford to provide by themselves, and it is all included in...

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