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Microsoft Dynamics CRM Technical Lead

Job Title: Microsoft CRM Technical Lead
Location: Johannesburg
Salary range: Market Related
Bonus: Signing Bonus

Job Description:

– Configuration of MS Dynamics CRM / MS Dynamics 365
– Technical knowledge sharing with internal team and customers of the capabilities of Dynamics CRM / Dynamics 365
– Liaison between the customer and the development team on the business requirements and how they translate into technical    requirements
– Responsible for the further development, implementation and management of both Internal and external CRM solutions
– Management of ongoing platform releases and implementation of CRM business capabilities, technologies and related infrastructure
– Lead CRM platform life cycle management across enterprise based on current and future business capabilities
–  Evolve the operations and support model, increasing capability and reducing cost
– Attending customer meetings to advise on technical capabilities of CRM
– Solution design of Customer CRM Solutions
– Implementing Agile methodology in developing both internal and external CRM projects


A successful candidate will possess the following knowledge, skills, and abilities:
– B.A./ B.SC/ B.COM in Computer Science/Information Systems or relevant discipline
– 2+ years of experience implementing and managing CRM solutions at an enterprise level (MS Dynamics CRM)
3-5 years of consulting or relevant work experience
– Completes tasks and sets priorities without supervision
– If needed, can supervise and set priorities for others 
– Ability to present persuasively and effectively
– Able to effectively facilitate meetings with project team members
– Able to effectively facilitate meetings with project sponsors
– Evaluate, design, and implement  Dynamics365 business solutions, often working on-site to help customers deploy their solutions (MS Services specificcapabilities utilizing internal teams and distributed groups. 
– Experience translating technical information in to easy-to-understand business concepts.

This is a permanent role.

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